Subprocessors
Which providers process personal data to run the platform, what data they receive and where. Last updated: September 18, 2026.
Urbania Group LLC delivers the Urbania platform (Showroom, Urbania360 and Cam) with the help of the providers on this list. Each one processes personal data only for the stated purpose and under its own data processing terms.
The data in each project belongs to the client that publishes it. Urbania processes it on the client’s behalf and following its instructions.
Always active
Supabase, Inc. (on Amazon Web Services)
- Purpose
- Primary database and user authentication.
- Data
- All platform data: user accounts, inquiries and leads (name, email, phone and, if the client asks for them in its form, ID number and budget), messages, conversations with the virtual assistant and project content.
- Location
- Brazil (AWS São Paulo)
- Products
- Showroom, Urbania360, Cam
Fly.io, Inc.
- Purpose
- Servers that run the platform APIs.
- Data
- Request data while it is being processed. Not stored.
- Location
- Brazil (São Paulo) for Showroom; United States (Virginia) for Cam
- Products
- Showroom, Cam
Cloudflare, Inc.
- Purpose
- Site delivery, file storage (R2), video (Stream), bot protection (Turnstile) and hosting of the Urbania360 API (Workers).
- Data
- IP address and technical browser data of each visitor; files uploaded by clients (images, floor plans, videos, construction-site photos).
- Location
- Cloudflare global network
- Products
- Showroom, Urbania360, Cam
OpenAI, L.L.C.
- Purpose
- Showroom virtual assistant, client panel assistant and voice message transcription.
- Data
- The text of conversations with the assistant, the visitor’s email if shared in the chat, contact details of leads that a panel user asks the assistant about, and voice message audio.
- Location
- United States
- Products
- Showroom
Anthropic, PBC
- Purpose
- Alternative artificial intelligence provider for the same assistants. One or the other is used, never both at once.
- Data
- The same as OpenAI, only while selected as the provider.
- Location
- United States
- Products
- Showroom
Resend (Plus Five Five, Inc.)
- Purpose
- Email delivery: platform notices, password recovery, inquiry notifications and campaigns sent by each client.
- Data
- Recipient email and name, and the message content.
- Location
- United States
- Products
- Showroom, Urbania360
Sentry (Functional Software, Inc.)
- Purpose
- Application error detection and diagnostics.
- Data
- Technical error and browser data. For a sample of sessions it records screen interaction, with all text and form fields masked.
- Location
- United States
- Products
- Showroom
Google LLC (Google Maps Platform)
- Purpose
- Maps, Street View and address search.
- Data
- IP address and technical browser data of whoever views the map.
- Location
- United States
- Products
- Showroom
Upstash, Inc. (via Fly.io)
- Purpose
- Request rate limiting to protect the platform from abuse.
- Data
- IP address, transiently.
- Location
- Brazil (São Paulo)
- Products
- Showroom
Meta Platforms, Inc. (WhatsApp Cloud API)
- Purpose
- WhatsApp assistant and construction-site alerts.
- Data
- Phone number, messages and files exchanged over WhatsApp.
- Location
- United States
- Products
- Cam
Enabled by each client
These providers only receive data if the client configures them in its project. In that case, it is the client who decides to use them.
Stripe, Inc.
- Purpose
- Payment of unit reservations.
- Data
- Buyer email and transaction amount.
- Location
- Per the client’s own Stripe account
- Products
- Showroom. Runs on each client’s own Stripe account.
Meta Platforms, Inc. (Lead Ads)
- Purpose
- Import of leads from Facebook and Instagram ad forms.
- Data
- The data the person fills in on the ad form.
- Location
- United States
- Products
- Showroom
Google LLC (Google Ads Lead Forms)
- Purpose
- Import of leads from Google ad forms.
- Data
- The data the person fills in on the ad form.
- Location
- United States
- Products
- Showroom
Google LLC (Google Tag Manager) and Meta Platforms, Inc. (Meta Pixel)
- Purpose
- Analytics and advertising configured by each client on its own showroom.
- Data
- Page views, IP address and whatever events the client configures in its own tags.
- Location
- United States
- Products
- Showroom
OpenAI, L.L.C. (image analysis)
- Purpose
- Detection of people, protective equipment and vehicles in construction-site photos.
- Data
- Construction-site camera photos, which may show workers.
- Location
- United States
- Products
- Cam. Disabled by default.
Where the data is stored
The primary database is located in Brazil. Providers located in the United States receive data for the purposes described above, which constitutes an international data transfer.
Changes to this list
When we add, remove or change a provider, we publish it on this page and update the date at the top. For any questions, write to [email protected].